Mobile App Privacy
Same protections as the web version. App data syncs securely; you control app permissions in your phone settings anytime.
LEGAL REFERENCE
How We Protect Your probet24 Account
Your account details, payment records and gameplay history stay private and secure. We explain exactly what data we collect, how we use it and who can see it...
Data SecurityPayment ProtectionAccount PrivacyTransparencyYour Control
Our Privacy Promise to Indonesia
probet24 operates for players in supported regions, including Indonesia and surrounding markets where local law permits online gaming. We collect only the data needed to verify your identity, process DANA, OVO, GoPay and QRIS payments, detect fraud and deliver your casino and sportsbook experience. Your personal information is encrypted and never sold to third parties. We comply with regional data protection standards
and retain your records according to applicable law. If you're in Indonesia, you can request access, correction or deletion of your data at any time through your account settings.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY THIS PLATFORM
Why Your Data Stays Safe Here
SSL Encryption Standard
Every transaction—DANA, OVO, GoPay, QRIS or bank transfer—moves through encrypted channels. We use industry-standard 256-bit SSL to lock down payment routes.
No Third-Party Sales
We never sell your email, phone number or gameplay details to marketers or data brokers. Your account stays yours alone.
Regular Security Audits
Our infrastructure undergoes quarterly penetration tests and compliance reviews to catch vulnerabilities before they become problems.
Fraud Detection Live 24/7
Automated systems monitor every login, deposit and withdrawal for unusual patterns. Suspicious activity triggers instant verification steps.
Transparent Cookie Use
We use cookies to remember your preferences and improve performance. You control cookie settings in your browser or through our preference centre.
Data Retention Limits
Once your account closes or a set period passes, we delete non-essential records. Tax and compliance data follows regional retention rules only.
BENCHMARKED
Consistency Across Our Privacy Ecosystem
Live Casino Sessions
Table dealer feeds and your gameplay footage remain private. We don't record personal audio—only game state for dispute resolution if needed.
Sportsbook Account Data
Betting history stays between you and us. We don't share your selections with third-party odds providers or analytics firms.
DANA, OVO, GoPay, QRIS Handling
Payment details are tokenized instantly. We store only the token and transaction ID, never your full wallet or card credentials directly.
Bonus and Promo Records
Redemption history and reward tracking data is tied to your account and encrypted the same way as gameplay records.
Support Chat Logs
Messages with our support team are archived for 90 days. You can request deletion; older logs are purged automatically.
IP and Device Recognition
We log your IP and device fingerprint to detect account takeover attempts. This data is kept separate from your personal profile.
AT A GLANCE
What Shapes Our Privacy Approach
Indonesia-First Design
We built this policy around how Indonesia players move through...
Real Account Ownership
Your account is yours. We never claim rights to your...
No Mandatory Tracking
Analytics cookies are optional. Basic site features work without them...
Breach Response Protocol
If a security incident happens, we notify affected players within...
Kid-Safe Compliance
Accounts under 18 get extra protections. We verify age on...
Dispute and Deletion Rights
Disagree with how we've stored or used your data? File...
Privacy Questions We Hear Often
Yes. Log into your account, go to Settings > Privacy & Data, and click 'Download My Data'. You'll get a complete export of everything we store—email, address, phone, bet history, payment records.
We tokenize your wallet immediately. Your actual DANA, OVO, GoPay or QRIS credentials never hit our servers. Only the token and transaction ID are stored, encrypted and locked.
Your profile, email and gameplay records are retained for 180 days in case you want to reopen. After that, non-tax data is deleted. Tax records stay for 7 years per regional law.
We use session and preference cookies to remember your login and settings. Analytics cookies are optional—uncheck them in our cookie banner. Core lobby features work without any cookies.
Only you and our support team (if disputes arise) can see your gameplay. Dealers and other table players see your in-game actions but not your real name or account balance.
Never. Your email, phone, payment info and bet history stay confidential. We don't monetize player data. Anonymised stats may inform platform improvements only.
Email [email protected] immediately with details. We'll freeze your account, reset your password, review login history and notify you of any unauthorised access within 24 hours.